Legal & Policy

Terms and Conditions – Bonus Game Pakistan

These terms govern your use of the Bonus Game platform. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything set out below.

Last updated: January 2026
Important: These Terms and Conditions form a legally binding agreement between you and Bonus Game. If you do not agree with any part of these terms, please do not create an account or use the platform. Access is restricted to adults aged 18 and above only.

01 Introduction

Welcome to Bonus Game, an online gaming and sports betting platform accessible at bonusgame.vu. These Terms and Conditions ("Terms") apply to all users of the Bonus Game platform, including the website, the Android application, and the iOS progressive web application. By accessing or using any part of the platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

Bonus Game is operated for the purpose of providing online casino gaming, live casino, sports betting, and related entertainment services to eligible adult users. All transactions on the platform are conducted in Pakistani Rupees (PKR). The platform supports payment methods commonly used in Pakistan, including JazzCash, Easypaisa, Raast, standard bank transfers, debit and credit cards, and mobile wallets.

These Terms should be read alongside the Bonus Game Privacy Policy and Responsible Gaming guidelines, both of which are incorporated by reference. Where those documents conflict with these Terms, these Terms shall take precedence unless otherwise stated.

02 Eligibility & Age Requirement

Strictly 18+ Only. Bonus Game is an adults-only platform. It is a serious violation of these Terms to allow or assist anyone under the age of 18 to access or use the platform. Accounts found to belong to minors will be permanently closed and all funds may be withheld pending review.

To register and use Bonus Game, you must meet all of the following conditions at all times:

  • You are at least 18 years of age.
  • You are accessing the platform voluntarily and for personal entertainment purposes.
  • You are not acting on behalf of any third party, and the funds you deposit are your own.
  • You are not a current employee, contractor, or close family member of a Bonus Game employee where such a relationship may create a conflict of interest.
  • You have not previously had a Bonus Game account closed for breach of Terms.

Bonus Game reserves the right to request identity verification documents at any point to confirm eligibility. Failure to provide satisfactory documentation may result in account restriction or closure.

03 Account Registration

Each individual may hold only one account on Bonus Game. Duplicate accounts are not permitted. If multiple accounts are identified as belonging to the same person or household, Bonus Game reserves the right to close all but one account and to review any bonuses or winnings associated with the duplicate registrations.

When registering, you must provide accurate and complete information. This includes your full legal name, a valid email address, a working mobile number, and your date of birth. You are responsible for keeping this information up to date. Providing false information during registration is a breach of these Terms and may result in immediate permanent closure of your account.

You are responsible for the security of your account credentials. Do not share your password with anyone. Bonus Game will never ask for your password via email, live chat, or any other channel. If you believe your account has been accessed by someone else, contact support immediately through the platform's live chat.

Bonus Game may require you to complete identity verification (KYC) before processing your first withdrawal or when a certain cumulative deposit threshold is reached. This is a standard industry process and is in place to protect all users of the platform.

04 Deposits & Payments

All deposits on Bonus Game are processed in PKR. The minimum deposit amount is displayed on the Cashier page within your account and may vary depending on the payment method selected. Bonus Game does not charge fees on deposits, though your payment provider may apply their own transaction charges.

Accepted deposit methods include JazzCash, Easypaisa, Raast transfers, standard inter-bank transfers, debit and credit cards, and other mobile wallets as displayed in the Cashier at the time of your deposit. Available methods may change from time to time.

  • Deposits via JazzCash and Easypaisa typically reflect within one to five minutes.
  • Bank transfers may take one to three business hours depending on your bank.
  • Card deposits are generally processed in real time but may be subject to your card issuer's policies.

Funds deposited into your Bonus Game account are held separately and are used exclusively for gaming activity on the platform. You may not deposit funds with no intention of gaming — accounts used solely to hold funds may be reviewed and closed.

Bonus Game reserves the right to refuse or reverse a deposit if there are reasonable grounds to suspect fraud, money laundering, or a breach of these Terms. In such cases, the funds will be returned to the original payment source where technically possible.

05 Withdrawals

Withdrawal requests are processed in PKR to the same payment method used for your most recent deposit, where supported. This is a standard anti-fraud measure to ensure funds are returned to their original source.

Before your first withdrawal is processed, you may be required to complete identity verification by submitting a copy of a valid government-issued photo ID and proof of address. This step is required only once unless your circumstances change.

  • Minimum withdrawal amounts are shown in the Cashier section of your account.
  • Processing times vary by method — JazzCash and Easypaisa withdrawals are generally completed within one to four hours during business hours.
  • Bank transfer withdrawals may take one to two business days.
  • Active bonus wagering requirements must be completed before a withdrawal can be processed from your bonus balance.

Bonus Game does not charge withdrawal fees from its side. Network or processing fees applied by third-party payment providers are outside our control and are the responsibility of the player.

06 Bonuses & Promotions

Bonus Game offers a range of promotions including welcome bonuses, reload offers, free spins, cashback deals, and VIP rewards. All bonuses are subject to specific terms which will be displayed at the time the promotion is offered. These general bonus terms apply to all promotions unless the specific promotion states otherwise.

  • Wagering Requirements: Most bonuses carry a wagering requirement. This means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before a withdrawal can be made from funds connected to that bonus.
  • Game Contributions: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games, live casino games, and certain crash titles may contribute at a lower rate or not at all. Contribution rates are listed in the specific promotion's terms.
  • Bonus Expiry: All bonuses have an expiry period. If the wagering requirement is not completed within the specified time, the bonus and any associated winnings will be forfeited. Expiry periods are shown in each promotion's terms.
  • One Bonus at a Time: Only one bonus can be active on your account at any given time unless a promotion explicitly states otherwise.
  • Withdrawal Before Wagering: If you request a withdrawal while a bonus is active and wagering requirements have not been met, the bonus and any bonus-derived winnings will be removed before the withdrawal is processed.
  • Abuse: Bonus abuse — including but not limited to creating multiple accounts to claim the same offer, exploiting an error in a promotion's mechanics, or coordinating with other players to guarantee outcomes — is a serious breach of these Terms and will result in account closure and forfeiture of all balances.
Bonuses are intended as a reward for genuine gameplay. Bonus Game reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. Always check the current terms of each offer before opting in.

07 Betting Rules

The Bonus Game sportsbook covers cricket including Pakistan Super League (PSL) fixtures, T20 internationals, One Day Internationals, Test matches, and other major tournaments. Football, esports, and a range of other sports are also available when fixtures are scheduled.

The following rules apply to all sports bets placed on the platform:

  • All bets are final once confirmed. You cannot cancel or amend a bet after it has been accepted by the system, except where a specific cash-out option is available for that market.
  • Bonus Game reserves the right to void any bet where an obvious pricing error has occurred. You will be notified and the staked amount will be returned to your account balance.
  • In the event of a match being postponed, abandoned, or cancelled, bets will be settled according to the rules of that specific sport as detailed in the sportsbook rules section of the platform.
  • Maximum bet limits apply per market and per event. These are displayed when you place your bet. Bonus Game may impose individual bet limits on accounts suspected of professional or syndicated betting activity.
  • In-play betting markets may be suspended at any time during a live event at the discretion of Bonus Game's trading team, particularly during critical moments such as DRS reviews in cricket or VAR checks in football.
  • Winnings from bets are credited to your account balance as soon as the relevant event is settled. For multi-leg accumulators, all selections must be settled before the payout is processed.

Bonus Game uses real-time data feeds from established sports data providers to price and settle markets. In the rare event of a data discrepancy, the official result as published by the relevant governing body — such as the Pakistan Cricket Board (PCB) for domestic cricket — will take precedence.

08 Casino & Live Casino

The Bonus Game casino lobby includes slots, table games, crash titles, and a live dealer casino. All casino games are supplied by third-party software providers and use certified random number generation (RNG) technology where applicable. The return-to-player (RTP) percentage for each slot title is displayed within the game information panel.

  • Casino games are for entertainment only. The house edge means that over a sufficient number of rounds, the casino has a statistical advantage. There is no strategy that guarantees profit over time.
  • Live casino games are streamed in real time. In the event of a technical interruption to a live game round that prevents it from completing, the round will be voided and all bets returned. This policy applies to connection issues on either the player's or the provider's side.
  • Game malfunctions void all pays and plays. If a software fault affects a game round, the affected bets will be refunded.
  • Minimum and maximum bet limits are set per game and are displayed within each game interface. These limits may differ between standard casino and live casino titles.

Bonus Game does not operate the games themselves — all games are developed and certified by the respective software providers. Any queries about specific game mechanics should be directed to our support team, who can escalate to the relevant provider where required.

09 Prohibited Conduct

The following activities are strictly prohibited on Bonus Game. Engaging in any of them will result in immediate account suspension, investigation, and likely permanent closure, along with forfeiture of any balances held:

  • Creating more than one account, whether personally or through another individual acting on your behalf.
  • Using automated bots, scripts, or any software designed to interact with the platform in a non-human way.
  • Colluding with other players in casino games — particularly live poker or live game shows — to gain an unfair advantage.
  • Exploiting a software bug, pricing error, or system vulnerability intentionally. Any such exploits must be reported to support immediately.
  • Using the platform for money laundering, fraud, or any other illegal financial activity. Bonus Game complies with its obligations to report suspicious financial activity.
  • Attempting to charge back a deposit via your bank or payment provider after the funds have been used for gaming activity.
  • Harassing, threatening, or abusing Bonus Game staff via any communication channel.
Bonus Game employs automated monitoring tools and manual review processes to detect prohibited conduct. Accounts flagged for investigation may be temporarily restricted from withdrawals while the review is in progress. This is a protective measure and does not imply guilt.

10 Privacy & Data

Bonus Game collects and processes personal data in accordance with its Privacy Policy, which is available at bonusgame.vu/privacy-policy. By using the platform, you consent to the collection and processing of your personal data as described in that policy.

Your data is used to operate your account, process transactions, comply with our legal obligations, prevent fraud, and improve the platform experience. Bonus Game does not sell your personal data to third parties. Data may be shared with payment processors, identity verification services, and game providers where strictly necessary to deliver the service.

You have the right to request a copy of the personal data held about you, and to request corrections where information is inaccurate. Such requests should be submitted via the support team through the platform's live chat.

11 Responsible Gaming

Bonus Game takes responsible gaming seriously. The platform is designed for adult entertainment, not as a way to earn income. Gambling involves real financial risk, and it is important that all players set personal limits and play within their means.

The platform provides the following responsible gaming tools accessible from your account settings:

  • Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit. Once set, a limit cannot be increased immediately — an increase takes effect after a cooling-off period to prevent impulsive decisions.
  • Session Reminders: Configure alerts that notify you when you have been actively playing for a specified duration.
  • Self-Exclusion: Take a break from the platform for a defined period — from 24 hours up to permanent self-exclusion. During a self-exclusion period, your account will be locked and you will not be able to log in or receive promotional communications.
  • Reality Checks: Optional pop-up reminders during sessions to show how long you have been playing and your net session result.

If gaming is causing financial stress or affecting your personal life, please use the self-exclusion tool and take time away from the platform. Bonus Game encourages all users to treat gaming purely as a form of leisure and to never chase losses. For more detailed guidance, visit our Responsible Gaming page.

12 Suspension & Account Closure

Bonus Game reserves the right to suspend, restrict, or permanently close any account at its discretion. Common reasons for account action include, but are not limited to:

  • Breach of any part of these Terms and Conditions.
  • Failure to complete identity verification within a reasonable timeframe when requested.
  • Reasonable suspicion of fraudulent, abusive, or illegal activity.
  • A chargeback or payment dispute initiated by the account holder.
  • A self-exclusion request from the account holder.

If your account is closed due to a breach of Terms, any bonus balances and bonus-derived winnings will be forfeited. Your original deposited funds, net of any gaming losses, will be returned to you via the original deposit method where there is no outstanding dispute or investigation.

You may also choose to close your account voluntarily at any time by contacting the support team. Any remaining balance will be processed as a withdrawal subject to standard verification requirements.

13 Limitation of Liability

Bonus Game provides the platform on an "as available" basis. While every effort is made to ensure continuous, uninterrupted service, we cannot guarantee that the platform will always be free from technical errors, downtime, or data delays — particularly during peak usage periods such as major cricket finals or PSL playoffs.

  • Bonus Game is not liable for losses arising from internet connectivity issues on the player's side.
  • Bonus Game is not liable for losses arising from the player's failure to follow these Terms, including bonus wagering terms.
  • Bonus Game is not liable for indirect, consequential, or special damages of any kind arising from use of the platform.
  • In any event, Bonus Game's maximum total liability to any individual user is limited to the net deposits made to their account in the 30 days preceding the event giving rise to the claim.

Nothing in this clause limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded.

14 Changes to These Terms

Bonus Game may update these Terms and Conditions from time to time. Where changes are material, we will notify you via email or an in-platform notification at least seven days before the changes take effect, where possible. Minor clarifications or corrections may be updated without advance notice.

The "Last updated" date at the top of this page reflects when these Terms were most recently revised. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you should close your account before the changes take effect.

It is your responsibility to check this page periodically. Bonus Game recommends bookmarking this page and reviewing it whenever you receive a notification about a policy update.

15 Contact & Support

If you have any questions about these Terms and Conditions or need clarification on any point, the Bonus Game support team is available 24 hours a day, seven days a week via the live chat widget on the platform. You can also reach the team by email — details are provided in the footer of this page.

For account-specific queries, disputes regarding bet settlements, or withdrawal delays, please have your account username and the relevant transaction or bet reference number ready when you contact support. This will allow the team to assist you as quickly as possible.

For concerns related to responsible gaming, self-exclusion, or account closure, the support team has a dedicated escalation path to ensure your request is handled promptly and sensitively.

Our support team operates in English and is familiar with common payment queries involving JazzCash, Easypaisa, and local bank transfers. Response times via live chat are typically under five minutes during peak hours.

Key Things to Remember

18+ Adults Only

Bonus Game is strictly for players aged 18 and above. Age verification may be required at any point. Underage access is a serious breach of these Terms and will result in permanent account closure.

One Account Per Person

Each player may hold only one active account. Duplicate registrations are detected automatically and will result in closure of all linked accounts along with review of associated balances.

Bonuses Have Wagering Rules

All bonuses come with wagering requirements and expiry dates. Read each promotion's specific terms before opting in. Bonus abuse in any form will result in forfeiture of funds and account suspension.

PKR Transactions Only

All deposits and withdrawals are processed in Pakistani Rupees via JazzCash, Easypaisa, Raast, bank transfers, cards, and mobile wallets. No currency conversion is applied by Bonus Game.

Identity Verification (KYC)

Verification of your identity may be required before your first withdrawal or when deposit thresholds are reached. Providing accurate information at registration speeds up this process significantly.

Responsible Gaming Tools

Deposit limits, session reminders, and self-exclusion are all available in your account settings. Use them to keep your gaming within limits that work for your budget and lifestyle.

Understood the Terms? Ready to Get Started?

Create your Bonus Game account in minutes, make a PKR deposit via JazzCash or Easypaisa, and explore the full casino and sportsbook. The app is free to download for Android and iOS.